Why should I read this notice?
This notice explains how we at Visit Karlstad AB (registration number 556766-0013) collect, use and protect your information.
What information do you collect about me?
We collect basic information about you to be able to provide you with the services that we provide, this includes
- contact details
- Possible information to deliver quotation
How will you use my information?
We need to know your basic personal data in order to provide you with on-going organisational updates, quotation and analysis services in line with this overall contract. We will not collect any personal data from you we do not need in order to provide and oversee this service to you.
How long do you keep my information?
We are required under tax law to keep your basic personal data (name, address, contact details) for a minimum of four years after which time it will be destroyed or anonymized. Your information we use for marketing & newsletter purposes will be kept with us until you notify us that you no longer wish to receive this information.
With whom do you share my information?
All the personal data we process is processed by our staff in Sweden and Norway. No 3rd parties have access to your personal data unless the law allows them to do so.
We have a Data Protection regime in place to oversee the effective and secure processing of your personal data. More information can be found by contacting us via e-mail
Where do you keep my information?
We keep your information in datacenters within the European Union. For technical reasons, our application vendors may transfer your data to countries outside the European Economic Area. When this is the case, we use appropriate safeguards, namely the European Commission’s standard contractual clauses and Privacy Shield.
Which rights do I have?
Access: You can request a copy of the information that we hold about you.
Correction: We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Erasure: You can demand that we erase your information. We are not allowed to erase information about you that the law requires us to keep.
Data portability: You are entitled to receive copies of your personal data in a structured, widely used and machine-readable format. This right only covers personal data that the data subject provided us with the information and the legal basis is either consent or agreement.
Withdrawing consent: You can withdraw your consent for sharing your usage data or receiving marketing information at any time. You can do that by sending an e-mail to us.
Complaints: You can lodge a complaint with us or your local data protection authority at any time.
How can I exercise my rights?
If you would like to exercise any of the above rights, please email or write to us at the address in the bottom of the notice. If you would like to lodge a complaint with your local data protection authority, please contact the authority directly.
Changes to this policy
If you have any questions about this policy, how we use your information, or your data privacy rights, please contact us. You can do that under the following address:
Visit Karlstad AB (registration number 556766-0013)
Tage Erlandergatan 8A
652 20 Karlstad
Phn +46 54 22 21 00